If you’ve suddenly found your BBC iPlayer interface displaying Welsh language, it can be quite perplexing. Here are some common reasons and solutions to this issue visit bbc.com/tvcode:
1. Device Language Settings:
- Check Your Device’s Language:
- Smart TVs: Navigate to your TV’s settings and ensure the language is set to English.
- Mobile Devices: Go to your device’s language settings and make sure it’s set to English.
- Browser Language Settings:
- Desktop Browser: Check your browser’s language settings and ensure it’s set to English. You can usually find this setting in your browser’s preferences or settings menu.
2. BBC iPlayer’s Location Settings:
- Incorrect Location Setting:
- Website: On the iPlayer website, look for a “Change Location” option, usually found at the bottom of the page. Select your correct location, typically “England” or your specific region.
- App: In the iPlayer app, check for a similar “Location” setting and ensure it’s set correctly.
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3. Browser Extensions or VPNs:
- Conflicting Extensions: Some browser extensions, especially those related to language translation or region-specific content, might be interfering with iPlayer’s language settings. Try disabling any unnecessary extensions.
- VPN Interference: If you’re using a VPN, it might be misconfiguring your location. Try disabling the VPN or ensuring it’s set to the correct location.
4. iPlayer Technical Glitch:
- Temporary Issue: Sometimes, temporary glitches or server-side issues can cause unexpected language changes. Try restarting your device, closing and reopening the iPlayer app or website, or waiting for a short period before trying again.
5. Welsh Language Content:
- Intended Language: If you’re watching a Welsh language program or series, the interface might temporarily switch to Welsh to match the content. This is a normal behavior and should change back to English once you switch to English-language content.
If none of these solutions work, consider the following:
- Contact BBC iPlayer Support: Reach out to BBC iPlayer’s customer support for specific assistance tailored to your situation. They can provide more detailed guidance and troubleshooting steps.
- Clear Browser Cache and Cookies: Clearing your browser’s cache and cookies can sometimes resolve unexpected behavior.
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By following these steps and troubleshooting tips, you should be able to resolve the Welsh language issue and enjoy your BBC iPlayer content in English.
